Eat & Lift Terms of Use

Last updated: 29 June 2025

1. Who May Use the Services

1. You must be at least 18 years old (or the minimum legal age in your jurisdiction) to create an account and use the Services.
2. You may use the Services in compliance with these Terms, the Privacy Policy, and all applicable laws and regulations.

2. Health & Wellness Disclaimer

1. No Medical Advice. The Services are provided for informational and motivational purposes only. We are not a medical organisation and we do not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting any diet or exercise program.
2. No Emergency Use. Do not rely on the Services in a medical emergency. Call your local emergency services or seek professional medical help immediately.
3. User Responsibility. You assume full responsibility for any decisions or actions taken based on information obtained through the Services.

3. AI Features & Limitations

1. AI-Generated Content. The Services may include artificial intelligence ("AI") features such as AI coaching, meal planning, and personalized recommendations. AI-generated content is automated and algorithmic and should not be considered as professional advice from a human expert.
2. No Substitute for Professional Guidance. AI features are designed to provide general guidance and suggestions only. They are not a substitute for personalized advice from qualified professionals including nutritionists, personal trainers, or healthcare providers.
3. Accuracy Limitations. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You should use your own judgment and consult professionals when making important decisions about your health and fitness.
4. Continuous Learning. Our AI systems continuously learn and improve, but their responses may vary and are not guaranteed to be consistent or optimal for your specific situation.
5. User Discretion Required. You acknowledge that AI features are tools to assist you, and you remain solely responsible for evaluating and acting upon any AI-generated recommendations.

4. Account Registration & Security

1. To access certain features, you must create an account using email/password or Sign in with Apple/Google. You agree to:
   • provide accurate, current, and complete information;
   • maintain and promptly update your information;
   • keep your password and login credentials confidential;
   • notify us immediately of any unauthorised use or security breach.
2. You are responsible for all activities that occur under your account.

5. Subscription & In-App Purchases

1. Free vs. Premium. Some features are available free of charge; others (e.g., AI meal plans) require a paid subscription or one‑time in‑app purchase.
2. App Store / Google Play Billing. Subscriptions are billed through Apple App Store or Google Play Store and subject to their terms and payment policies. We do not collect or store your payment card details.
3. Auto-Renewal. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel in your App Store / Google Play account settings.
4. Free Trials. If offered, trials convert to a paid subscription at the end of the trial unless cancelled.
5. Refunds. Refund requests are handled by Apple or Google per their policies.

6. Licence & Intellectual Property

1. Limited Licence. We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on any Apple-branded products that you own or control, as permitted by these Terms and the Usage Rules set forth in the Apple Media Services Terms and Conditions. The App may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.
2. Ownership. All content, trademarks, logos, and intellectual property rights in the Services remain the property of Company and its licensors.
3. User Content. You retain ownership of data you input ("User Content"). By uploading or syncing User Content, you grant Company a worldwide, royalty-free licence to host, store, process, and display such content for the purpose of operating and improving the Services.

7. Apple App Store Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

1. Acknowledgement. You acknowledge that these Terms are concluded between you and Nedeveon EOOD only, and not with Apple Inc. ("Apple"). Nedeveon EOOD, not Apple, is solely responsible for the App and its content.
2. Maintenance and Support. Nedeveon EOOD is solely responsible for providing any maintenance and support services for the App as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
3. Warranty. Nedeveon EOOD is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Nedeveon EOOD's sole responsibility.
4. Product Claims. You acknowledge that Nedeveon EOOD, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
5. Intellectual Property Rights. You acknowledge that, in the event of any third party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Nedeveon EOOD, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
6. Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
7. Third Party Terms of Agreement. You must comply with applicable third party terms of agreement when using the App, including but not limited to your wireless data service agreement when using the App.
8. Third Party Beneficiary. You acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

8. Prohibited Conduct

You agree not to:

• Copy, modify, distribute, transmit, or create derivative works of the App or Website;
• Reverse-engineer, decompile, or attempt to extract source code;
• Upload viruses, malware, or harmful code;
• Circumvent security features or access accounts without authorisation;
• Try to collect or harvest personal data of other users;
• Use the Services to promote hate, harassment, or illegal activity;
• Violate any applicable laws or regulations.

9. Backup & Sync, Export, and Data Privacy

1. Local-First. By default, your data is stored locally on your device. You may enable Backup & Sync in Settings → Backup & Sync; doing so uploads encrypted copies to our EU servers.
2. Analytics & Crash Reports. Both are disabled by default. You may enable them in Settings → Analytics or Settings → Crash Reports.
3. Export. You may export your data at any time via Settings → Export Data.
4. Privacy Policy. Our collection and use of personal data are governed by the Privacy Policy (incorporated by reference).

10. Termination

1. By You. You may stop using the Services at any time. You can delete your account via Settings → My Profile → Delete Account.
2. By Us. We may suspend or terminate your access with or without notice if:
   • you breach these Terms;
   • your conduct harms or poses a risk to us, other users, or third parties;
   • required by law or a regulator.
3. Upon termination, licences granted to you expire and you must delete the App. Sections that by nature should survive (e.g., disclaimers, limitation of liability) shall remain in effect.

11. Disclaimer of Warranties

1. The Services are provided "as is" and "as available" without warranties of any kind, express or implied.
2. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement.
3. We do not warrant that the Services will be uninterrupted, error‑free, or free from harmful components.

12. Limitation of Liability

1. To the maximum extent permitted by law, Company is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising out of or related to your use of the Services.
2. Our aggregate liability shall not exceed the greater of (a) the amount you paid for the Services in the 12 months preceding the claim or (b) €50.
3. Some jurisdictions do not allow limitations of liability; in such cases, the above limitations apply to the fullest extent permitted.

13. Indemnification

You agree to indemnify and hold harmless Company, its affiliates, officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

14. Governing Law & Dispute Resolution

1. These Terms are governed by Bulgarian law, without regard to conflict‑of‑law principles.
2. EU/EEA Consumer Right to Mediation. If you reside in the EU/EEA, you may submit disputes through the EU Online Dispute Resolution (ODR) platform.
3. Informal Resolution. Contact us first at [email protected]. We will attempt to resolve disputes informally within 30 days.
4. Arbitration (non‑EU). If you reside outside the EU/EEA and informal resolution fails, disputes shall be settled by binding arbitration in Sofia, Bulgaria, under the Rules of Arbitration of the International Chamber of Commerce (ICC). You waive any right to a jury trial or to participate in a class action.

15. Changes to the Terms

1. We may update these Terms from time to time. Material changes will be announced via the App or Website at least 14 days before they take effect.
2. Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.

16. Force Majeure

1. Extraordinary Circumstances. Company shall not be liable for any failure or delay in performance of its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions, epidemics, pandemics, Internet or telecommunications failures, cyber attacks, or other unforeseeable events ("Force Majeure Events").
2. Notification. In the event of a Force Majeure Event, we will make reasonable efforts to notify affected users through the App, Website, or email regarding any service disruptions.
3. Mitigation. We will use commercially reasonable efforts to minimize the impact of Force Majeure Events and resume normal operations as soon as reasonably possible.
4. Suspension of Obligations. During Force Majeure Events, our obligations under these Terms may be suspended to the extent affected by such events, and any time periods for performance will be extended accordingly.
5. Termination. If a Force Majeure Event continues for more than 90 consecutive days, either party may terminate these Terms upon written notice.

17. Miscellaneous

• Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Company and supersede prior agreements.
• Severability. If any provision is unenforceable, the remaining provisions remain in full force.
• No Waiver. Failure to enforce any right does not constitute a waiver.
• Assignment. You may not assign your rights; Company may assign its rights to an affiliate or successor.

18. Contact Us

For questions about these Terms or the Services, contact:

By using the Services, you acknowledge that you have read, understood, and agree to these Terms.